Jack, AKA ‘Twed Flanders’ for his recent tash addition and uncanny resemblence, is currently a road mile basher hitting up 150+ miles just on his weekly commute! Jack grew up on the trails of Derbyshire on his MTB, moving up to Downhill racing through BMX, so he’s pretty much covered all bases and has wide knowledge of bike tech. A veteran of several years working for one of the UK’s leading cycle specialists Leisure Lakes, Jack most recently worked as an award winning customer service expert at American Express who have a huge focus on world-class customer care. Jack also has an impressive education including a 1st class honours degree and a Masters in Social and Political Thought so you can imagine the levels of care Jack goes to make sure he does his best for customers!