EU Taxes and Duty
At Cairn we aim to offer the very best service to all our riders. We understand that there has been some uncertainty and change since the UK’s departure from the EU. With that in mind, we want to make ordering from Cairn as smooth as possible for our European riders by covering all import duties, taxes and handling costs when you place your order eu.cairncycles.com, there are NO hidden charges - the price that you see advertised is the price that you pay.
We aim to make the process of receiving your wheels hassle-free, but you may be asked to confirm a few details with your local customs office, such as:
Providing proof of payments to our shipping partner on behalf of your local customs team depending on the value of your shipment.
Our shipping partners may contact you for clearance authorization depending on the value of your order. This will usually be via email.
Providing your Personal Tax ID, depending on the value of your order.
Please contact us via firstname.lastname@example.org or our livechat and we will be happy to assist.